
There are broadly two ways to find a professional cleaner: through a traditional agency or through a platform like my cleanerHUB. They work differently, and the differences matter.
A cleaning agency employs or manages cleaners and assigns them to client households. You pay the agency; the agency pays the cleaner. The benefit: accountability sits with the agency. The downside: you're paying for agency overhead, you often get whoever's available rather than a consistent person, and rates are typically higher.
my cleanerHUB is a marketplace — we connect households directly with vetted independent cleaners. The cleaner is the professional running their own business; we provide the platform, trust infrastructure (verification, payments, reviews), and operational support.