
The word "vetted" is used a lot in the cleaning industry — but what does it actually mean in practice? Some platforms use it loosely. At my cleanerHUB, vetting has a specific meaning with specific checks behind it.
You're inviting someone into your home — often with keys and unsupervised access. Knowing that the person entering has been identity-checked is a meaningful baseline. It doesn't replace good judgement, but it gives you documented assurance rather than a verbal recommendation.
The cleaners on my cleanerHUB are independent professionals, not employees of an agency. This means they care about their reputation, their ratings, and their relationship with their clients. You benefit from professional-grade cleaning with the accountability that comes from a direct relationship.
On top of cleaner checks, your payment is protected by our 24-hour hold. If there's any issue with your clean, you raise it before funds are released. You're never at risk of paying for work that doesn't meet your standard.